Privacy Policy

Last updated: February 6, 2026

Introduction

SyncMark ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Profile information
  • Authentication credentials

Content

We store the markdown documents and workspaces you create on our service.

Usage Data

We automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage patterns and preferences

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our service
  • Process your transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With third-party vendors who perform services on our behalf
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may delete your account at any time, after which we will delete your personal information within 30 days, except as required by law.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data
  • Opt-out of marketing communications

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We use the following third-party services:

  • Authentication: Clerk
  • Database: Supabase
  • Payments: Stripe
  • Email: Resend

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@syncmark.io